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Useful Information for Accessing
Internet Banking |
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Your computer
Most new PCs and laptops sold today will allow you
to access the internet and bank online. The minimum
specification you should consider is:
- Pentium-type or compatible running at 200Mhz or
more.
- Memory 64MB of RAM.
- Resolution 1024x768 with at least 256k colour.
Your software
Operating system
NetBank works efficiently on most operating systems.
We recommend the Windows™ operating system, Windows
XP™, but you can also use Windows 2000™, Windows
NT4™, Windows ME, Windows 98™, Windows Vista™, or
Apple Macintosh OS X™.
Browser
The browser plays a key role in online banking, so
make sure it’s kept up to date. You can do so from
the Microsoft website. We recommend that you use one
of the following browser versions:
- Microsoft Internet Explorer (6 or 7); Mozilla
Firefox (2x or 3x); Opera (8x or 9x), Safari (3x)
and Netscape (7x and above).
- MAC users can use Opera, Safari or Mozilla FireFox
browsers.
Note: The internet banking website has been designed
for the recommended browser versions and Nedbank
cannot guarantee that it will work on other
versions.
NetBank - Online Security
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"solution that makes internet banking
completely secure" |
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Nedbank takes stringent steps to ensure that only
you (or someone authorised by you) can gain access
to your accounts.
A world-class solution that makes internet banking
completely secure has therefore been implemented.
Here are some of our security measures.
User authentication
When you first use NetBank, enter your profile
number and authenticate it by adding your password.
In the interests of security you will then be
required to create your unique password. From then
on, whenever you bank via NetBank, you must enter
your profile number and password.
In an attempt to further ensure that no one else
accesses your banking details, NetBank automatically
terminates your online banking session if you leave
your computer unattended for more than eight
minutes.
If your password is entered incorrectly three times,
it will no longer be valid. You will need to revisit
your Internet banking consultant with your valid
passport and request another temporary password.
Encryption
When confidential information (e.g. profile number,
password, account details and transactions) is
transmitted over the internet, NetBank encrypts it
to protect it from unauthorised people.
What is encryption?
Encryption converts a meaningful message or other
information into something meaningless to those
without the authority to view it. It also allows an
authorised person to ’decrypt’ the message, i.e. to
convert it back into its original form. Encryption
and decryption make it possible to pass
messages between two (or more) people/computers
without allowing anyone else to understand them.
What kind of encryption does NetBank use?
Nedbank doesn’t encrypt information that is publicly
available. Your NetBank banking session, however, is
protected by the highest level of security, provided
by an internationally tried-and tested encryption
technique that is significantly stronger than the
40-bit-key industry standard. Without getting too technical, our technique is
based on Secure Sockets Layer SSL standard (of a
similar strength to that used by other leading
international internet banks) that encrypts
information between your web browser and our banking
World Wide Web server.
How do I encrypt my secure communications with
Nedbank?
If you have the browsers Microsoft IE 6 or higher,
Mozilla Firefox 2.x or higher, Opera 8 or higher,
Safari 3x or higher, Netscape 7x or higher (all of
which are SGC-capable), you’ll be able to access
NetBank without any additional software. These
browsers supply 128-bit encryption to NetBank, and
40-bit encryption to non-banking sites that require
encryption.
How do I know when my communication with Nedbank is
encrypted?
To verify the security of your connection;
Double-click on the lock displayed on the bottom
right of the status bar. Click on ‘View’ to view the
certificate properties and then click on the
‘General’ tab at the top. You may also view the
other tabs which will contain more information on
the certificate.
Site certificate
If you want to be sure that you are at the genuine
Nedbank banking site, look for our website
signature, in the form of digital certificates.
These confirm that you are connected to the correct
site.
To use this facility always check the certificate to
ensure that it is valid, as described above.
Certificates have to be verified on the NetBank
site.
How to verify the NetBank site certificate if you
use a SGC browser:
Browsers will allow you to view a site certificate
from the ’Properties’ option under the ’File’ menu
bar item at the top of your screen.
Or by double-clicking the lock icon and selecting
‘View’ to view the certificate properties. Select
the ‘General’ or any other tab from the top to view
different certificate data.
Firewalls
Firewalling is a barrier between a sensitive
internal network (as used by Nedbank) and the
internet. Nedbank’s state-of-the-art firewalls
protect our computers and your data, reinforced by
other high-security measures designed by experts and
continually reviewed by specialists. |
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